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var(--line-strong)}.stars{display:inline-flex;align-items:center;gap:1px;color:var(--gold);font-size:.95rem;letter-spacing:1px}.stars--lg{font-size:1.6rem}.stars__off{color:var(--line-strong)}.stars--interactive .star{cursor:pointer;background:none;border:0;padding:0 2px;font-size:inherit;color:inherit}.stars--interactive .star:hover{transform:scale(1.12)}.rating-line{display:inline-flex;align-items:center;gap:7px;font-size:.86rem;color:var(--ink-2)}.rating-line b{color:var(--gold);font-size:.95rem}.hero{position:relative;overflow:hidden;border-radius:var(--r-xl);background:linear-gradient(135deg,#fff4ee,#fdf0e4 45%,#e9f3f0);border:1px solid #F2E3D7;padding:52px 44px;margin-bottom:26px}.hero:after{content:"";position:absolute;right:-110px;top:-90px;width:380px;height:380px;border-radius:50%;background:radial-gradient(circle,rgba(232,97,60,.16),transparent 68%)}.hero__inner{position:relative;max-width:660px}.hero h1{font-size:2.35rem;margin-bottom:12px}.hero h1 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var(--line);border-radius:var(--r-lg);background:var(--surface)}table.tbl{width:100%;border-collapse:collapse;font-size:.88rem;min-width:640px}table.tbl th,table.tbl td{padding:11px 14px;text-align:left;border-bottom:1px solid var(--line);vertical-align:middle}table.tbl th{background:var(--bg-deep);font-weight:700;font-size:.82rem;color:var(--ink-2);white-space:nowrap}table.tbl tbody tr:last-child td{border-bottom:0}table.tbl tbody tr:hover{background:#fdfaf7}.timeline{position:relative;padding-left:26px}.timeline:before{content:"";position:absolute;left:7px;top:6px;bottom:6px;width:2px;background:var(--line)}.timeline__item{position:relative;padding-bottom:16px}.timeline__item:last-child{padding-bottom:0}.timeline__item:before{content:"";position:absolute;left:-24px;top:5px;width:12px;height:12px;border-radius:50%;background:var(--surface);border:2.5px solid var(--brand)}.timeline__label{font-weight:650;font-size:.9rem}.timeline__time{font-size:.78rem;color:var(--ink-3)}.stat-grid{display:grid;gap:14px;grid-template-columns:repeat(auto-fit,minmax(160px,1fr))}.stat{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:16px 18px}.stat__label{font-size:.8rem;color:var(--ink-2);margin-bottom:4px}.stat__value{font-size:1.6rem;font-weight:800;letter-spacing:-.02em}.stat__value--brand{color:var(--brand-dark)}.stat__value--teal{color:var(--teal)}.stat__value--gold{color:var(--gold)}.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:18px;overflow-x:auto}.tabs button{padding:10px 16px;border:0;background:none;cursor:pointer;white-space:nowrap;font-weight:650;font-size:.9rem;color:var(--ink-2);border-bottom:2.5px solid transparent;margin-bottom:-1px}.tabs button:hover{color:var(--ink)}.tabs button.on{color:var(--brand-dark);border-bottom-color:var(--brand)}.empty{text-align:center;padding:54px 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var(--line)}.list-row:last-child{border-bottom:0}.modal-mask{position:fixed;top:0;right:0;bottom:0;left:0;z-index:100;background:#241e1a6b;display:grid;place-items:center;padding:20px;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.modal{background:var(--surface);border-radius:var(--r-lg);box-shadow:var(--shadow-lg);width:100%;max-width:560px;max-height:88vh;overflow-y:auto}.modal__head{display:flex;align-items:center;justify-content:space-between;padding:18px 22px;border-bottom:1px solid var(--line)}.modal__body{padding:22px}.modal__foot{display:flex;justify-content:flex-end;gap:10px;padding:16px 22px;border-top:1px solid var(--line)}.modal__close{border:0;background:none;cursor:pointer;font-size:1.3rem;color:var(--ink-3);line-height:1;padding:0 4px}.toast-stack{position:fixed;top:78px;left:50%;transform:translate(-50%);z-index:200;display:flex;flex-direction:column;gap:8px;align-items:center;pointer-events:none}.toast{padding:10px 20px;border-radius:var(--r-full);background:var(--ink);color:#fff;font-size:.9rem;box-shadow:var(--shadow-lg);max-width:90vw;animation:toast-in .24s ease}.toast--error{background:var(--danger)}.toast--success{background:var(--success)}@keyframes toast-in{0%{opacity:0;transform:translateY(-10px)}to{opacity:1;transform:none}}.alert{padding:11px 15px;border-radius:var(--r-sm);font-size:.88rem;display:flex;gap:9px;align-items:flex-start}.alert--info{background:var(--teal-soft);color:#0b4e46}.alert--warn{background:var(--gold-soft);color:#7c5410}.alert--danger{background:var(--danger-soft);color:#8c2a19}.qr-box{display:grid;place-items:center;padding:18px;background:#fff;border:1px dashed var(--line-strong);border-radius:var(--r)}.qr-box img{width:210px;height:210px}.doc{font-size:.92rem;line-height:1.9;white-space:pre-wrap;color:var(--ink-2)}.doc-wrap{max-height:420px;overflow-y:auto;padding:20px;background:var(--bg-deep);border-radius:var(--r);border:1px solid var(--line)}.divider{height:1px;background:var(--line);border:0;margin:18px 0}.link{color:var(--brand-dark);font-weight:650}.link:hover{text-decoration:underline}.pager{display:flex;align-items:center;justify-content:center;gap:10px;margin-top:22px}.side-layout{display:grid;grid-template-columns:232px minmax(0,1fr);gap:22px;align-items:start}.side-nav{position:sticky;top:86px;display:flex;flex-direction:column;gap:3px}.side-nav a,.side-nav button{display:flex;align-items:center;gap:10px;padding:10px 14px;border-radius:var(--r-sm);font-size:.92rem;font-weight:600;color:var(--ink-2);background:none;border:0;cursor:pointer;text-align:left;width:100%}.side-nav a:hover,.side-nav button:hover{background:var(--bg-deep);color:var(--ink)}.side-nav a.active,.side-nav button.active{background:var(--brand-soft);color:var(--brand-dark)}.chat-layout{display:grid;grid-template-columns:300px 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